Terms of Use

Welcome to the TRZCollectibles website.

This website is owned and operated by TRZCollectibles Pte. Ltd. (UEN: 202323922D). We reserve the right, at our sole discretion, to change, modify, add, or remove portions of these Terms & Conditions at any time. It is your responsibility to periodically review these Terms & Conditions for any updates or changes.

The following Terms & Conditions (the “T&Cs”) apply specifically to purchases made with TRZCollectibles (“TRZCollectibles Pte. Ltd.”):

  • Order Confirmation: All orders placed via our website are subject to these T&Cs. Once an order is placed, it is considered final and confirmed.
  • Payment: Full payment is required before an order can be processed, finalized, and delivered. Orders may be cancelled if payment is not received within 3 days of order submission.
  • Pre-Orders: Deposits for pre-orders are non-refundable and non-transferable. Please refer to our Pre-Order Policy for more details.
  • International Orders: Customers outside of our base country are responsible for any customs duties, taxes, or fees associated with the importation of products into their respective countries.
  • Pricing Errors: In the event of a pricing error on our website or in connection with your order, we reserve the right to correct the error and charge the correct price. We will contact you to offer the corrected price or to cancel your order.
  • Loyalty Rewards: Loyalty rewards are a privilege extended to our loyal customers. The maximum redemption limit is at 4,000 loyalty points per order.
  • Policies: For further information, please review our policies:
  • Shipping & Delivery Policy
  • Refund & Returns Policy
  • Privacy Policy

    • Thank you for shopping with us.