JPT Design X POP Costume 1/6 Female Samurai Figure
I must say that Toysremz provide the best service from an on-line seller.
I have only made the two purchases so far, but the support has been fantastic. My first purchase had a part missing which they obtained from the supplier and included with my recent order.
The JPT Design X POP Costume 1/6 Female Samurai Figure is well designed and the finish is amazing. I have most of the POP Costume figures but this is my first from the collaboration with JPT Design.
The handle of the sword was in pieces when I un-boxed. It's obviously not damage from transit and could only of been broken during assembly, so that's a bad mark against the brand in my books. But as I state I have most of the figures and this is the first time I have received anything broken or missing from POP Costume.
Hi Tim, please accept our sincere apologies on behalf of the brand. We had submitted your shared photo of the defective Katana handle to the brand to check and confirm a replacement. We are awaiting for their response given that they are on a long holiday break from 29th September to 8th October pathing ways for Mid Autumn Festival Celebration, Wonder Festival 2023 event in Shanghai and China Golden week holidays. We will definitely keep you posted as soon as we received their reply.
Decent service and delivery updates
TRZ provided constant updates when the product was ready to ship, all the way to the actual delivery and tracking number. Product arrived in great condition with protective packaging. Worth a second order!
Arrived in great condition, packaging was solid and delivery was super fast. Best part is Toysremz gives continuous update during the whole process letting me know exactly when they are delivering and arriving with pictures as well! Will definitely order from here again. thanks!
My gratitude to TRZ. I am not the easiest customer but my order went very smooth. Great communication and I was updated on the status regularly. My figure arrived to EU very fast, safely packed and without unpleasant complications. TRZ stayed very involved in a constant effort to improve service where possible. Shop with confidence!
Great product 5 star service and arrived so quickly which explains the postage from the time of purchase the item arrived within 3 days and the company email me to let me know where it was first class company will buy from them again as soon as possible
mike(United Kingdom of Great Britain and Northern Ireland)
16/9/2023 8:20 PM
Product received in good condition. Everything ok except for the legs at the knee not able to bend 90 degrees. Joints were stiff as well. Seller is very friendly and service oriented. Keep me updated regarding the delivery..
This was my first purchase with TRZ and was extremely satisfied with the level of customer service and attention to my shipping requests. Edwin did a phenomenal job ensuring the transaction went smoothly and responded promptly to my emails. As for the figure itself, it was well worth the wait. The quality of material and detail is very high; it certainly ranks the best out of my 1/6 samurai collection. I'm happy to count myself a loyal customer!
It's Jackie Chan! And while I wish it came with an additional head-sculpt, this expression is iconic of how Jackie Chan portrayed himself while I was growing up; funny, light hearted. goofy, and full of talent.
ToysRemz Collectibles (“TRZCollectibles Pte. Ltd.”) are an online e-commerce store specialising in retailing and wholesaling hyperreal movie statues and collectible action figures. We are an ordinary webstore, however we are proud to be an official authorised distributor for JND Studios Co., Ltd. and offical retailer for Beast Kingdom Southseat Asia.