Privacy notice

ToysRemz Collectibles (TRZCollectibles Pte. Ltd.) hereinafter referred to as a “Company” protects and value our customer’s privacy. This Privacy Policy complies to the Personal Data Protection ACT (PDPA) 2010. It describes the purpose and the way of use, and which measures are taken for the protections of the personal information through our Privacy Policy. By using our service, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

Last updated on 12th July 2023.

Personal Data to be Collected and the Purpose of Use

Personal Data

The Company collects the following personal information while using our service for membership subscriptions, browsing preferences, after sales customer service assistance, et cetera.

First name and Last name
Date of Birth
Email address (Log-In ID’s)
Gender
Password
Mobile Number
Billing and shipping address
IP address
Payment method (Exclude Payment Details e.g., Credit Card details or Banking details will NOT be collected)
Preferred time zone

Purpose of Collection and Use of Personal Data

The Company collect and use Personal Data for the following purposes:

Implementation of contract: provision of service to manage your membership, purchase and payment, goods delivery to destination, personal identifications for prevention of abuse of users or unauthorized usage, age compliance, after sales services management, registration as a user of the service.
To contact, provide and manage your request: by email, phone calls, SMS, or other equivalent forms of electronic communication related to products or contracted services, including the security updates, newsletter that includes special offers and general information about goods and services that we offer that are similar to those that you have already purchased. To attend and manage your inquiry, addresses your concerns and or requests to Us.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, marketing and your user experience.

Period of possession and retention of Your Personal Data

As a rule of thumb, the Company will destroy your personal data as long as the purpose is achieved without delay. However, the Company will retain and use your Personal Data only to comply with legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes, and enforce our legal agreements and policies.

Disclosure of Personal Data

The Company will not provide personal data to outsider or third-party by principles. However, these are exception when it is required by law enforcement or public authorities to facilitate an investigation purpose that comply with legal obligations and or users agreed in advance.

Security of Your Personal Data

The security of your Personal Data is important to Us, unfortunately that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolutely secure.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, you will be redirected to that third party’s site. We have no absolute control over and assume no responsibility for the content, privacy policies or practices of any third-party sites and or services. Therefore, we strongly advise you to review the Privacy Policy of every site you visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Any changes to our Privacy Policy, we will notify you via email or by posting the new Privacy Policy on this page “Last updated” with date at the top of this page.
Therefore, you are advised to review this Privacy Policy periodically for any updates.

Contact Us

If you need more information or have any questions about this Privacy Policy or you would like us to delete or remove your Personal Data, please contact us:

By email: sales@trzcollectibles.com
WhatsApp: +6588383472