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JPT002
I was very excited about this release and it did not disappoint! The quality and craftsmanship that has gone into it is second to none! Outstanding work. I very thankful to Toysremz for always providing an outstanding service and very reasonable prices! I challenge you to find a better supplier and service!
Paul (Korea (Republic of))
14/10/2023 1:19 PM
JPT Design X POP Costume 1/6 Female Samurai Figure
I must say that Toysremz provide the best service from an on-line seller.

I have only made the two purchases so far, but the support has been fantastic. My first purchase had a part missing which they obtained from the supplier and included with my recent order.

The JPT Design X POP Costume 1/6 Female Samurai Figure is well designed and the finish is amazing. I have most of the POP Costume figures but this is my first from the collaboration with JPT Design.

The handle of the sword was in pieces when I un-boxed. It's obviously not damage from transit and could only of been broken during assembly, so that's a bad mark against the brand in my books. But as I state I have most of the figures and this is the first time I have received anything broken or missing from POP Costume.
Tim (Australia)
30/9/2023 6:16 AM
A manager responded to this review
Hi Tim, please accept our sincere apologies on behalf of the brand. We had submitted your shared photo of the defective Katana handle to the brand to check and confirm a replacement. We are awaiting for their response given that they are on a long holiday break from 29th September to 8th October pathing ways for Mid Autumn Festival Celebration, Wonder Festival 2023 event in Shanghai and China Golden week holidays. We will definitely keep you posted as soon as we received their reply.
Great service
My gratitude to TRZ. I am not the easiest customer but my order went very smooth.
Great communication and I was updated on the status regularly.
My figure arrived to EU very fast, safely packed and without unpleasant complications. TRZ stayed very involved in a constant effort to improve service where possible.
Shop with confidence!
Kevin (Belgium)
24/9/2023 5:08 AM
Stellar customer service and product
This was my first purchase with TRZ and was extremely satisfied with the level of customer service and attention to my shipping requests. Edwin did a phenomenal job ensuring the transaction went smoothly and responded promptly to my emails. As for the figure itself, it was well worth the wait. The quality of material and detail is very high; it certainly ranks the best out of my 1/6 samurai collection. I'm happy to count myself a loyal customer!
Brian (United States of America)
14/9/2023 12:18 PM